Divine Mental Healthcare Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our Website, https://devinementalhealthcareservices.com/, or interact with us in any other manner.
Information We Collect
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Personal Information: When you contact us through our Website, phone, email, or online forms, we may collect personal information that you provide, including your full name, phone number, email address, mailing address, and other information you choose to provide when requesting or communicating about our behavioral health services.
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Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
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To Communicate with You: We use your contact information to respond to your inquiries, provide information about our behavioral health services, schedule or follow up regarding appointments, and communicate with you regarding your requests or interactions with our practice.
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Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
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Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to legal requests, court orders, or other lawful requirements.
Consent to Receive Text Messages
By providing your phone number and opting in, you consent to receive text messages from Divine Mental Healthcare Services regarding your inquiries, appointments, follow-up communications, behavioral health services, or related practice communications. Message and data rates may apply. Message frequency may vary, and you may receive up to 2 SMS messages per week. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. For assistance, reply “HELP”. You may also contact us directly to request removal from our messaging list. Providing consent to receive SMS messages is not a condition of purchasing or receiving services.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances:
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Service Providers: We may share your information with our service providers who perform services on our behalf, such as website hosting, technical support, communications, scheduling, or other business-related services. These service providers are expected to protect your information and use it only for the services they provide.
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Legal Requirements: We may disclose your information if required by law, regulation, legal process, court order, or other lawful request, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
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Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your appointments, services, inquiries, or ongoing communications with our practice.
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Access and Update Information: You have the right to request access to, update, or correct certain personal information we maintain about you, subject to applicable laws and requirements. To do so, please contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Divine Mental Healthcare Services
Phone: (973) 928-8773